All New Med instruments are guaranteed to be free of defects in material and workmanship. This guarantee applies only when instruments are used for their intended purpose. 

 Super Cut scissors are guaranteed to stay sharp for as long as you own the instrument. The TC needle holders and tissue forceps are guaranteed against wear under normal conditions for 5 years. The TC and Supercut +TC Insert bone rasps are guaranteed against wear for 1 year.

New Med Instrument’s Liposuction Cannula are guaranteed to Work very finely for their intended purpose for 5 years! You can sterilize them and use again and again!

Guarantee will not be applied if you break the Cannula by putting extra pressure or using wrongly!

Any defective instrument will be repaired at no charge at the sole discretion of New Med Instruments. After this guarantee period, service and maintenance are available for a nominal charge.

Shipping and Handling:-
We have the Fastest Shipping! And we ship all over the world! We will ship your order by DHL ASAP and issue a DHL Tracking number by Email or you can also see a tracking number in your account order history!  

You will receive your order without any custom tax or VAT Charges! Your order will be delivered at your home door safely and easily!

Payment Method:-

We make sure to give you a complete payment protection! You can pay by PayPal, Visa Card, Debit Card, Credit Card, AMEX, Master Card and place your order ! As soon as you click on Confirm Order you will be redirected to 2checkout.com payment page that is our payment processor! You can complete your payment and your order will be placed! You will receive Invoice and Confirmation of your order by Email as soon as you make payment!

Repair, alterations or modifications of any product by persons not authorized by New Med Instruments or abuse of products (physical or
chemical) will result in immediate loss of guarantee.
Repair and Maintenance:-

A full line of repair and maintenance services is available by New Med Instruments. Repair forms are available by contacting customer service at info@newmed-supplies.com.

Cancellation :-

Orders can only be cancelled in a period of 24 hours after making the payment, once we start production or preparation of your order the orders cannot be cancelled and there will be no refund for cancelling an order after 24 hours without a valid reason. If there is any problem in the products after receiving the delivery of your order then we do issue replacements free of cost and make the customer happy and satisfied.