Privacy Policy
At New Med Instruments, we value your personal privacy and are dedicated to safeguarding it. This Privacy Policy outlines how we collect, store, use and disclose your personal information. We urge you to read this policy carefully so that you can understand our practices regarding information handling.
We may update this policy from time to time by revising this page. It is recommended that you check this page periodically to ensure that you are satisfied with any changes.
Information Collection
We may collect and utilize personal information about you and others in order to provide our customers with products and services. If we do not receive all the requested personal information from you, we may be unable to supply our products or services.
The type of data collected includes names, addresses, contact telephone numbers, fax numbers, email addresses and other contact details. We do not gather or store sensitive data such as ethnic origin, religious beliefs or health-related information.
Credit/Debit Card Information
Collection Unless otherwise specified by the customer themselves during payment processing through Bluesnap's platform (please refer to their privacy policy), we do not collect Credit/Debit Card details.
Data Collection Methods
In general practice, an individual's personal data is collected directly from them. For instance; when registering with us or completing a Contact Form online; providing us with relevant details in person; over the phone; via email or in writing.
If an order is placed online or over the phone then necessary data will be collected for fulfilling that order. Personal data may also be obtained from third parties such as organizations which customers deal with directly; nominated agents acting on behalf of customers; publicly maintained records etc.
Data Storage
All appropriate measures are taken by us for securing any personal information against loss/misuse/unauthorized alteration/access etc., Access is limited only to personnel who require it explicitly for carrying out their business responsibilities. To help protect your privacy further please maintain secrecy of access credentials (username/password) used to access and use our website.
We are not responsible or liable for the security of data sent via the internet.
Data Usage We collect personal information for various reasons such as:
Meeting legal obligations; Internal record keeping; Improving our products and services;
Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
Carrying out management, administrative quality assurance and complaint handling activities in a professional and efficient manner;
Developing and implementing initiatives to improve our products and services;
Seeking your opinion or comments about our products and services;
Contacting you by email, phone, fax or mail;
Customizing the website according to your interests.
Usage & Disclosure
The personal information collected is used/disclosed for purposes mentioned above as well as secondary purposes. We usually disclose this data to related entities; service providers; contractors etc. For instance: courier agents (like DHL, FedEx); professional advisors such as legal practitioners/accountants; debt collectors/insurers etc. Unless otherwise specified above we do not share personal data with third parties.
Information Correction
We strive to ensure that all information held by us regarding you is accurate/complete/up-to-date. If at any time you believe that any of your personal details held by us are incorrect/incomplete/inaccurate then please inform us so that necessary measures can be taken to correct it.
Website Cookies
To ensure that we meet the needs/wants of our website users while developing online services we may collect aggregated data through cookies/electronic tools. Cookies are small amounts of information sent from a web server to your computer. These cookies are used only for retaining login/location details in order to make user experience more convenient/personalized. We do not use cookies for tracking internet activity before/after leaving our website nor does any other business have access to them.
Visitors Information about how visitors are using our website, page scroll, clicks and navigation through pages may be collected. A survey may be offered while browsing our website. This information is only used to improve the website design, navigation and visitor experience.
Privacy Policy Changes
We may change this policy from time to time by updating this page. Please check our website regularly to ensure that you are happy with any changes.
Complaints
We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with this policy or in accordance with the Privacy Principles, please contact us so that we have an opportunity to resolve the issue satisfactorily. We will listen carefully to your concerns and discuss ways of res olving the issue.
Contact Us
If you require more detailed information about our information handling practices then please contact us at info@newmed-supplies.com . We will strive to respond as soon as possible.
